Night Porter job in Ireland
Objective of the Role:
As a Night Porter, your primary objective is to assist the Night Manager during the night shift, ensuring the security of the hotel and guests. You will also be responsible for reception duties and maintaining the agreed-upon standards of cleanliness throughout the hotel.
Key Duties and Responsibilities:
- Guest Check-In/Out: Check in and out hotel guests as needed, and assist with guest requests, particularly related to luggage and porterage.
- Cleaning: Be responsible for the cleanliness of various hotel areas, including the lobby, back office, stairways, restaurant, bar floor, public and staff areas, and meeting rooms. Follow nightly checklists for cleaning tasks, which may include setting up function rooms and the breakfast area.
- Exterior Maintenance: Maintain the front entrance and outside areas of the hotel, ensuring they are clean and tidy at all times. This includes tasks like emptying bins and picking up rubbish.
- Safety: Possess a full understanding of the hotel’s fire procedures to ensure the safety of all staff and guests at all times.
- Hospitality Experience: Ideal candidates will have previous experience in the hospitality industry.
- Initiative: The ability to work independently and take initiative, as well as collaborate effectively within a team.
- Personality: A warm, friendly, and approachable demeanor when interacting with colleagues and guests.
- Staff Meal: Enjoy a complimentary staff meal while on duty.
- Room Discounts: Benefit from discounted rates on hotel room bookings.
- Training Opportunities: Access excellent training and development opportunities.
- Perk Box: Take advantage of additional perks and benefits.
- Career Growth: Explore excellent career advancement opportunities within the company.
- Customer Service: Excellent customer service skills to ensure guest satisfaction.
- Organizational Skills: Ability to efficiently manage tasks and maintain cleanliness standards.
- Teamwork: Collaborative skills to work effectively within a team.
- Communication: Strong verbal and written communication skills, particularly in English.
- Cleaning: Knowledge of cleaning procedures and attention to detail in maintaining cleanliness.
Join our team as a Night Porter and play a vital role in maintaining the security, cleanliness, and overall guest experience at our hotel during the night shift. Your dedication to customer service and attention to detail will contribute to the success of our hospitality establishment.